News
New regional based customer service teamsFebruary 27th 2008
At RBS Finsure we are always working hard to improve the service we offer you and your customers. Recent feedback you have given us indicates that you prefer dealing with a small number of people who know you and your business.
We have therefore reorganised our customer service centre into 3 dedicated regional broker teams and 2 customer service teams. The new team structure will come into effect on 10 March for personal enquiries.
Please download the map and post code chart below to view which area you fall into. Selecting the right option and using the appropriate mail points will ensure your enquiry is dealt with more efficiently.
View postcode chart
View customer service areas map
Please note: if you know the option you require, you can select this as soon as you're connected.
